academy

Glossary


Quality Control
Verifies that the systems used to measure the attributes and performance of a process, item, or service meet the stated requirements established by the customer and the operational techniques and activities that are used to fulfill requirements for quality. See also Production Quality Management.
Quality Management
Set of systemized activities that ensure products and processes meet customer requirements.
Quality Management System
Ensures that the processes used in the designing, manufacturing, delivery and servicing of a product complies with company policy and customer requirements.
Quality Plan
Outlines: quality processes, procedures, and standards related to a specific project, product, or service.
Quality Policy
Guideline regarding a company's goals and quality management practices.
Quality System Regulation
Also known as FDA 21 CFR Part 820.